THE FINE PRINT
CLINIC POLICIES FOR INDIVIDUALS
For participants, a 50% deposit is required to secure your spot, with the balance due ten days prior to the beginning of the clinic. For auditors, if spaces are limited, full payment is required to guarantee your spot. Payment can be made by cash, e-transfer, and PayPal.
Deposit is non-refundable but remains transferrable (to another date or converted to a gift certificate) up until TEN days prior to the start of the clinic. Within ten days of the clinic, if you become unable to attend for any reason, it is your responsibility to find someone to buy your spot from you, otherwise you forfeit your deposit. For auditors, payment is non-refundable within ten days of the clinic, but may be transferred (to another date or converted to a gift certificate).
Clinics scheduled during the winter months remain somewhat at the mercy of Mother Nature. I will use my best discretion and will not encourage anyone to be hauling horses on icy roads; nor will we be working in unheated arenas in especially cold temperatures (daytime highs below -15C). In these instances, I will communicate with the participants leading up to the clinic to determine the best course of action. If possible, the clinic will be rescheduled to the following weekend. If that is not a workable solution, other dates will be discussed, and a solution found that works for the most people. If the rescheduled date does not work for you, you will be offered the opportunity to transfer your registration to a later date, or your deposit will be credited in the form of a gift certificate.